Ordering & delivery

As soon as you place an order with us, we will send you a confirmation email. This email contains important information such as your order number and other relevant details. This confirmation is proof that your order has been successfully received and is being processed. When your order is dispatched, you will receive a second email from us. This email will include the track & trace number for your shipment. With this number, you can follow the delivery of your order in real-time.

Shipping with PostNL

All orders are shipped with PostNL, a reliable and efficient shipping partner. If you place your order before 6:00 PM, it will be dispatched the same day, ensuring a quick delivery, usually by the next day. Throughout the shipping process, we will keep you updated via email. These updates will inform you about the various stages of the shipment, from the moment the package leaves our warehouse until its final delivery.

Cancellation Procedure and Account Information

If you wish to cancel your order, you can do so easily via our contact form on the website. You can also consult your personal account for detailed information about your current and previous orders. For additional support, we invite you to visit our frequently asked questions page. Here, you will find answers to a wide range of questions and issues. If your question is not answered there, please fill out our contact form. We strive to respond on workdays within 24 hours.

We are committed to providing a seamless shopping experience. Do not hesitate to contact us for further assistance.